Thank you for reviewing our trips
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| We’re delighted to share that we’ve won a Feefo Platinum Trusted Service Award for our customer service!
This is Feefo’s highest possible accolade, and is based upon real, honest and independently-verified reviews from our customers over a three year period. We couldn’t have done it without you, so we’d like to take this opportunity to thank each and every one of you for sharing your feedback and ratings with Feefo.
This award is another vote of confidence from our travellers, and it means so much to us – creating wonderful holidays and providing excellent customer service is our raison d’etre.
We continue to be committed to listening to, understanding and responding to your feedback, and to delivering the highest quality of service. Each and every review is read by our teams so that we can continue to be the best travel company we can be.
But don’t just take it from us – check out some of our recent customer reviews below. |
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| What does this award mean? |
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| The Feefo Platinum Trusted Service Award is a testament to our commitment to outstanding customer service, affirming that we prioritise customer satisfaction.
To win this award, we had to collect at least 50 reviews between 1 January 2023 and 31 December 2023 and achieve a Feefo service rating of at least 4.5 – for three consecutive years – which we’ve done! |
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| Top reviewed Feefo trips |
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| Amalfi Coast Walking |
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| Walking | Trip Code NAW
“The ‘Walk of the Gods’ was just fantastic. The boat trip to Capri meant we got the best views of all the picture prefect towns.”
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| 8 days |
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Simply
Japan |
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| Discovery | Trip Code QJS
“So many highlights-Hiroshima, the temples and shrines, staying with Buddhist monks and a family guesthouse.”
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14 days
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| Walking in Madeira |
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| Walking | Trip Code TM
“First solo venture and they made it so easy. Great mix of challenging but varied terrain.”
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| 8 days |
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| We’re a Feefo PlatinumTrusted Service Provider! |
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| We’ve won a Feefo Platinum Trusted Service Award for our customer service in 2023! |
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Frequently Asked Questions about Explore
Explore the world with confidence knowing you’re backed by the experts. Dive into our FAQ section for all you need to know about making your next adventure unforgettable.
What is the Feefo Platinum Trusted Service Award?
The Feefo Platinum Trusted Service Award is a prestigious accolade that celebrates exceptional customer service. It’s awarded to businesses that have achieved an outstanding Feefo service rating of at least 4.5 over three consecutive years, based on genuine customer feedback.
How do I find top reviewed trips by Explore?
Discover our top-reviewed trips easily by visiting our website. Look for the “Top Reviewed” section or use the trip search feature to filter by ratings. Each trip’s Feefo rating is clearly displayed, helping you choose your next adventure with confidence.
What types of trips does Explore offer?
Explore specializes in a variety of trip types to cater to different interests and levels of adventure. From walking and trekking tours to cycling, family adventures, and wildlife encounters, there’s something for everyone. Notable trip categories include “Amalfi Coast Walking” and “Simply Japan,” among others.
What makes Explore different from other travel companies?
Explore is distinguished by its commitment to providing outstanding customer service, as evidenced by winning the Feefo Platinum Trusted Service Award. Additionally, Explore focuses on small group adventures, ensuring a more personal and immersive experience. The company is also committed to responsible travel, making sure your adventure positively impacts the places and communities visited.
Is Explore a responsible travel company?
Yes, Explore is deeply committed to responsible travel. This commitment is demonstrated through its adherence to ethical travel practices and partnerships with local communities. By choosing Explore, you’re not only embarking on an unforgettable journey but also contributing to the wellbeing of the destinations you visit.
How can I stay updated on Explore’s latest trips and offers?
To stay up to date with Explore’s latest adventures and special offers, follow their social media profiles on platforms like Facebook, Instagram, and YouTube. Additionally, regularly visiting the Explore website will ensure you have the latest information on new trips and upcoming deals.
This FAQ was mainly generated by AI based on the information in the newsletter.
