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Hey TravelLetters.com,
Did you know you can BUY POINTS AT A DISCOUNT and enjoy a free stay even faster?💎
Boost your wallet or gift points to friends and family – it’s like giving a unique Holiday gift card! 🎄🎁
Check out the tutorial or FAQ below to learn more and remember: the more points you buy, the bigger your discount.
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Your points questions answered ⬇️
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| Q. |
What are the basic requirements to use, purchase and gift points? |
| A. |
You must be registered to the MasterKey loyalty community and be of adult age to book. |
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| Q. |
Can I pay partially with points and partially with money? |
| A. |
Not possible to purchase services with a hybrid of points and currency. It’s either all points or all currency. |
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| Q. |
Do purchased points expire? |
| A. |
No! Your purchased points never expire. |
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| Q. |
Can I purchase points and give them to friends and family? |
| A. |
Yes, you can. It’s like a gift card, perfect for the holidays! |
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| Q. |
Can I share or transfer my points? |
| A. |
Points from one loyalty account cannot merge into another account. |
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| Q. |
What happens if I cancel a booking made with points? |
| A. |
Cancellations or no-shows on granted stays will forfeit the rewarded points. |
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| Q. |
Are purchased points refundable? |
| A. |
Purchased points at a bulk for a discount are non-refundable, except where required by law, cannot be redeemed for cash, refunded, or returned. |
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| Q. |
How do I check my points balance? |
| A. |
You can check your points in your MasterKey Wallet Dashboard or Contact Us. |
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| Q. |
When can I redeem my points? |
| A. |
You can redeem your free stay when the amount of points accumulated matches the cost of the booking. |
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Why wait?
Get started now and start earning rewards on every stay! If you are not a MasterKey member yet, join now!
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Sending love and daycation dreams,
The HotelsByDay Team ❤️
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