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To Our Amazing Sailors,
Some of you may have already seen the news, but whether it’s reaching you for the first time or not, we have something truly meaningful to share—and it wouldn’t have happened without you.
For the third year in a row, Virgin Voyages has been named the #1 mega-ship ocean cruise line in the world in the Travel + Leisure World’s Best Awards. But this year, we didn’t just win—we made history.
With a score of 94.80, we earned the highest rating ever recorded in the award’s 30-year history—and did so with a record-breaking 10-point margin of victory. That kind of lead doesn’t just reflect excellence. It reflects something deeper: a community of people who believe in what we’re building together.
And that includes you.
This award wasn’t decided by judges or critics. It was powered by real travelers—people who’ve explored the world, sailed with others, and ultimately chose us. More than 180,000 passionate travelers cast over 657,000 votes, making this the largest consumer-voted award in cruising today.
Thousands of those votes came from you, our Sailors. You shared your stories. You posted your favorite memories. You told the world what this experience meant to you. And in doing so, you helped us earn something truly extraordinary—and for that, we’re endlessly grateful.
From the very beginning, we set out to create something different. A voyage that felt personal. Joyful. Relaxed. Elevated. One with extraordinary food, unforgettable destinations, no surprise fees, and no kids—just space to unwind, be yourself, and feel genuinely taken care of. And time and time again, you’ve shown us we’re delivering on that promise.
Your feedback, your energy, your conversations onboard, and your belief in Virgin Voyages—all of it tells us this has become more than a vacation. It’s become a movement. A home at sea. A feeling of “This is me.”
And none of that would be possible without our Crew. They’re the ones who transform our vision into something you can feel the moment you step onboard. From more than 85 countries around the world, they pour their heart and soul into every detail of your experience. Whether it’s remembering your name, crafting the perfect cocktail, dancing under the stars, or simply offering service that feels human and kind, they’re the heartbeat of everything we do.
And together with you, they create something even more meaningful: the unmistakable energy, warmth, and sense of community that makes life onboard Virgin Voyages so special.
So thank you for choosing us, cheering us on, coming back again and again, and reminding the world what it looks like when we put people and purpose first.
This win is for you, and what’s ahead is even more exciting.
We’re continuing to grow in all the right ways—offering more ways to sail, more places to explore, and more unforgettable moments to share together. That includes even more to enjoy onboard, with expanded dining choices, new entertainment experiences, and thoughtful touches inspired by feedback from Sailors like you.
And soon, you’ll meet our newest lady ship, Brilliant Lady, as she makes her dazzling debut, ready to take you even further.
Every new destination, every new voyage, every new memory we create—it all means more because we’re doing it with you. This isn’t just about where we’re going as a brand—it’s about where we’re going together.
We’re so excited to be on this voyage with you!
With heartfelt thanks,
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